About

P. J. FORD & ASSOCIATES Ltd

 P. J. Ford & Associates Ltd was established in 1989 as a marketing consultancy to the international office products industry. Over the years the business has evolved into a mail order business and now trades from five main websites:

 

NOTICE: Peter Ford the founder of MrPen and Italix Pens at the age of seventy four plans on retirement at the end of 2021 at which time the company will close down. it is possible we will find a buyer for the business who has the vision and skill set, to continue grinding the nibs that Italix pens feature but this we feel it is unlikely. If we have stocks remaining at the end of 2021 we will continue to trade until the stocks are exhausted.  Some models and some range colours will become exhausted before the end of 2021 and will not be replaced. MrPen and Italix are extremely profitable companies and it is our intention to continue trading strongly until all stocks are exhausted. Thank you for your custom and we wish to thank all the wonderful customers we have acquired from the UK and around the world. If you have been promising yourself an Italix brand pen, now is the time to make your purchase. 1st April 2020.

 

The company is family owned and operated and heavily service biased. Fast efficient service is the rule offering 24 hour service where possible. We also operate with substantial stocks which gives us the benefit of being able to service orders quickly and the buying power to obtain the very best terms from our suppliers. Our sites offer the very keenest prices and special deals which is testimony to our good relationships with manufacturers.

MrPen 

P. J. Ford & Associates Ltd
PO Box 157
Ruislip
HA4 7ZJ

Tel: 01895 672537 
Customer Service Lines Open 7 Days a Week. All calls at standard rate.
Monday to Saturday 9.30 am to 5.00 pm GMT, Sunday until 12.00 Noon

The majority of Mrpen customers place their orders on-line and pay for purchases in our secure payment area. You can also place orders via our customer service telephone number (above) please have you credit/service card details to hand.

Mrpen accepts Mastercard - Visa - Solo - Switch and American Express 

Complaints Procedure

MrPen will respond to any customer complaint within 24 hours from the receipt of such a complaint.

Delivery

MrPen has a policy of dispatch on day of receipt of the order. In exceptional circumstances where the selected item is out of stock and may take longer than 48 hours to dispatch we will advise you immediately by e-mail and take your further instructions.

The following companies are registered to P. J. Ford & Associates Ltd:
MrPen Ltd, StJameses Ltd, Timecell Ltd and Italix Ltd.